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SECURITY

Client Protection

Funds are safeguarded by our FCA-regulated e-money partners at a credit institution. This ensures we do not have access to our client's funds and that our client funds are safeguarded. Users remain in full control of their funds at all time.

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Strict Risk Management

Our service providers have strict governance and operational process to ensure regulations are complied by. Compliance with our service providers governance and processes are regularly audited.

Sterlex Limited
30 Churchill Place 
Canary Wharf, London, E14 5RE
+44 (0) 20 3668 5201
support@sterlex.co.uk

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Disclaimer: © 2023 by Sterlex Limited | All Rights Reserved

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Sterlex Limited is a company registered in England and Wales (Company No. 13682902)

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Payment services for Sterlex Limited are provided by Currencycloud B.V.. Registered in the Netherlands No. 72186178. Registered Office: Head office: Nieuwezijds Voorburgwal 296-298, 1012 RT Amsterdam. Currencycloud B.V. is authorized by the DNB to carry out the business of an electronic-money institution (Relation Number: R142701). 

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Payment services in the United States are provided by Visa Global Services Inc. (VGSI), a licensed money transmitter (NMLS ID 181032) in the states listed here.  VGSI is licensed as a money transmitter by the New York Department of Financial Services. Mailing address: 900 Metro Center Blvd, Mailstop 1Z, Foster City, CA 94404. VGSI is also a registered Money Services Business (“MSB”) with FinCEN and a registered Foreign MSB with FINTRAC. For live customer support contact VGSI at (888) 733-0041

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For Agent Clients (UK): Sterlex Limited is an EMD Agent of The Currency Cloud Limited. Payment and e-money services are provided by The Currency Cloud Limited. Registered in England No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorized by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199)

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Sterlex's payment and foreign currency exchange services are provided by Global Currency Exchange Network Ltd T/A GC Partners. Global Currency Exchange Network Ltd is authorised by the FCA under the Payment Services Regulations,
2017 (FRN: 504346). Registered as a Money Services Business, regulated by HM Revenue & Customs ("HMRC") under the Money Laundering Regulations 2017. (Registration number is 12137189). Registered in England and Wales. Company number 04675786. Registered Office 3rd Floor 100 New Bond Street, London, England, W1S 1SP

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Payment services for Sterlex Limited are provided by Sciopay Ltd. Sciopay Ltd is a company incorporated in England & Wales. Registration No: 12352935. Sciopay Ltd is licensed and regulated by HMRC as a Money Service Business (MSB). Licence No: XCML00000151326. Sciopay Ltd is authorised by the Financial Conduct Authority as an Authorised Payment Institution. Firm Reference Number: 927951

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Complaints handling policy can be found here

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Data privacy can be found here

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Safeguarding Disclosure

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